PRIVACY POLICY

The objective of this policy is to inform interested parties about the different treatments carried out by this organization through the website and that affect their personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council. of April 27, 2016 and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

1. IDENTIFICATION AND CONTACT DATA OF THE CONTROLLER

JD PLACAS DECORATIVES SL
Registered office in Calle de Cavanilles nº21, Madrid  (28007 Madrid) Madrid,
NIF B70882394.
Telephone: 911238926
Contact E-Mail: [email protected]

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

• USERS/NAVIGATORS OF THE CONTROLLER'S WEBSITE

We will process the personal data provided to:

• Respond to requests, complaints and incidents sent through our contact channels incorporated into the website.
• Understand the behavior of the surfer within the website in order to detect possible computer attacks on our website.
• Comply with the legal obligations that are directly applicable to us and regulate our activity.
• Protect and exercise our rights or respond to claims of any kind.
• Where applicable, sending commercial communications related to the goods or services that make up our activity and/or news or bulletins related to our sector. Your refusal to provide us with authorization will imply the impossibility of sending you information by the entity.
• If applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to provide us with authorization will imply the impossibility of participating.
• If applicable, send satisfaction and/or quality surveys. Your refusal to provide us with authorization will imply the impossibility of evaluating the service provided.
• Manage your registration on the entity's web platform and generate a username and password. Your refusal to provide us with authorization will imply the impossibility of registering on the platform.
• Manage and send you the requested quote.

• CUSTOMERS

In addition to the purposes indicated in the "users/browsers of the website" section, we will process your personal data provided to:

• Manage the commercial relationship.

                     Manage the provision of the services you have contracted.

Procedures related to the shipping and receipt of the purchased product.

• Carry out administrative, accounting and tax procedures.

3. LEGAL BASIS OF PROCESSING

• USERS/NAVIGATORS OF THE CONTROLLER'S WEBSITE
• In the consent that you have given us to process your data for the indicated purposes. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the interested party will not be able to refuse the processing of personal data.
• In our legitimate interest to protect our image, business and history by avoiding attacks on our website. In this case, the interested party will not be able to refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in the "rights" section of this policy.

• CUSTOMERS
• Execution of a contract to which it is a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• In the consent that you have given us to process your data with respect to purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the interested party will not be able to refuse the processing of personal data.
• In our legitimate interest to protect our image, business and history by avoiding attacks on our website. In this case, the interested party will not be able to refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in the "rights" section of this policy.

4. WEBSITE ADDITIONS AND TOOLS

• WhatsApp Pop-up

The website has a WhatsApp channel in order to allow communication with customer service. However, you should note that our provider applies its own privacy policy, so we recommend that you review your settings on the service and read the privacy policy carefully. You can access it by clicking here.

• Google Maps

We use Google Maps (API) in order to show you interactive maps directly on our website and allow you to use its functions. For these purposes, you should bear in mind that when you use the service, Google will collect and store information about your use. We inform you that the use of Google may entail International Data Transfers not based on an adequacy decision of the European Commission or on the offering of adequate guarantees, therefore, they do not have an ideal level of protection in accordance with the provisions of the GDPR. For the appropriate purposes, we inform you that this fact may entail certain risks for the protection of your personal data. These derived risks may include the absence of an equivalent supervisory protection authority and/or data processing protection principles and/or equivalent protection rights of data subjects. For all these reasons, we recommend that you carefully read our provider's privacy policy beforehand by clicking here.

• Google Analytics 4

Provided we have your consent, we will use Google Analytics for statistical purposes to understand how you interact with our website without Google personally identifying each visitor. For these purposes, you should keep in mind that Google Analytics 4 does not record or store IP addresses on any server, but rather uses a measurement model based on events and parameters, this being the information it records on EU domains and servers.

In this context, Google only collects granular data on approximate location and device characteristics. Additionally, Google will only include estimated data from users who have consented to the use of identifiers.

Additionally, we inform you that we have enabled the following advertising functions:

• Navigation data collection.
• Demographics and interests
• Event tracking
• Conversion analysis
• Analysis of advertising campaigns
• Site speed reports
• Behavior analysis
• Cross-platform tracking

. You can opt out of Google Analytics Advertising Features by installing the Google Analytics Opt-Out Browser Add-on on your device, using the following link

For more information, you can visit our provider's privacy policy by clicking here.

• Youtube

Our website uses plugins from the YouTube platform with technology offered by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged in to your account. You can avoid this by logging out.

We recommend that you carefully read our provider's privacy policy beforehand by clicking here.

5. PERIODS OR CRITERIA FOR CONSERVATION OF DATA

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.

Once the data are no longer necessary for the processing in question, they will be duly blocked to, where appropriate, be made available to the competent Administrations and Public Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period. of the actions that may arise from the relationship maintained with the client and/or the conservation periods provided by law.

Data blocking period:

• THE CIVIL CODE.   Between 1 and 5 years depending on the case, taking into account the provisions of articles 1964.2 and 1968.2 of the aforementioned legal body.
• THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the aforementioned legal body. It applies to commercial information related to (invoices issued and received, tickets, corrective invoices, bank documents, etc.).
• THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned legal body. It applies to information related to tax obligations.

6. AUTOMATED DECISIONS AND PROFILE PREPARATION

The website does not make automated decisions or create profiles.

7. RECIPIENTS

During the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

• Judges and Courts.
• State Security Forces and Bodies.
• Other competent public authorities or bodies, when the person responsible has a legal obligation to provide personal data.
• Where applicable, to those Treatment Managers who provide us with services.
• Banks and Financial Entities.
• Courier companies for the shipment of the purchased product.  

8. INTERNATIONAL DATA TRANSFERS

The organization does not carry out any International Data Transfer. If it is subsequently necessary to carry out international data transfers, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.

9. SOCIAL NETWORKS

In order to make you a participant in our activity, and so that you can be aware of our news, we inform you that OBRAS ROMA 2020 SL has created a profile on Social Networks.

All users have the opportunity to join our social networks or groups. However, you should keep in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend Please carefully read their conditions of use and privacy policies, as well as make sure to configure your preferences regarding data processing.

Below, we detail the link to the privacy policy of the different Social Networks in which we have a presence, so that you can access the privacy policies at all times and configure your profile to guarantee your privacy:

Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer

LinkedIN: https://es.linkedin.com/legal/privacy-policy

Youtube:https://www.youtube.com/intl/ALL_es/howyoutubeworks/our-commitments/protecting-user-data/

Instagram: https://privacycenter.instagram.com/

TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es

10. RIGHTS

Interested parties may request more information about the processing of their personal data as well as exercise, at any time and free of charge, the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, or oppose it. , request their portability (whenever technically possible) or withdraw the consent given and, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.

To do this, you may use the forms provided by the organization, or write to the postal address or email address referenced in the heading. For the appropriate purposes, we inform you that you may be asked for your DNI or any other similar document, in order to prove your identity, provided that this cannot be done by other less intrusive means.

In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority (Agency Spanish Data Protection Agency), through its website www.aepd.es

11. TRUTHFULNESS OF THE DATA

The interested party guarantees that the data provided is true, accurate, complete and updated; committing to report any change regarding the data provided, through the channels enabled for this purpose and indicated in point one of this policy. You will be responsible for any damage or loss, both direct and indirect, that may be caused as a result of failure to comply with this obligation.

In the event that the user provides data from third parties, he declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability derived from failure to comply with this obligation. .

12. MODIFICATIONS AND UPDATE

This privacy policy may be modified/updated based on established legal requirements or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have questions about this policy, you can contact OBRAS ROMA 2020 SL through the forms provided by the organization, or write to the postal address or email address referenced in the heading.

Last review September 20, 2023